Frequently Asked Questions?

HOW TO SCHEDULE MY PICK-UP?

Scheduling your pick up is merely a few clicks away on our Website/App.For bookings through website, you can fill our "ARRANGE FOR A PICKUP" put in your contact details with pick-up slots and pick up boy will be there in time.

HOW TO RESCHEDULE A MISSED PICKUP/DELIVERY?

If you happen to have missed your pickup/delivery, you can simply reschedule it by calling at our call centre number +91-8447077807 and we will reschedule it.

HOW TO CONTACT FOXBELLY IN CASE OF A QUERY?

You can always call at our call centre number +91-8447077807 or write us at foxbellyservices@gmail.com. We will be more than happy to hear from you.

HOW DO I KNOW THAT MY PERSONAL ITEMS OF LAUNDRY ARE IN SAFE HANDS?

The safety of personal items is in our hearts. Our riders understand this and our quality controls managers are hand picked selected professionals. If your personal items need to be washed a certain way, don’t worry - we’ll ask you for any special requests when we collect them.

HOW DO YOU PROCESS MY CLOTHES?

From your doorsteps, your clothes land directly to our processing unit (Laundromat), where they are scrutinized by our quality control manager and sacked in lots with only your clothes. We have state of the art machines which wash and dry your clothes. We then either do folding or steam pressing as per instruction given by you during pickup.

WHAT IS THE MINIMUM ORDER SIZE?

Our Minimum order value is Rs 200.

DO I NEED TO SEPERATE CLOTHES OF LAUNDRY FROM DRY-CLEAN?

Our pick up riders have reusable laundry bags and you just need to tell our rider suitably about the segregation and our pick up rider will put your clothes in suitable bags.

ARE THERE THINGS THAT YOU WILL NOT WASH?

Not Much!!. If our laundry specialist discovers that it would not be sensible to wash a certain textile, we will contact you and agree on how to continue.

HOW DO I GIVE SPECIAL INSTRUCTIONS FOR MY CLOTHES?

Be it a cold wash or a antiseptic wash or adding of fabric conditioner, we have this all covered for you. You can also mention about any adamant stain and we can arrange special treatment for them. You just need to mention it to our pick up rider and he will write it down in the special instruction column in pick up receipt.

WHAT DO YOU SUGGEST TO TACKLE CLOTHES WHICH BLEED OUT COLOR?

Some dark coloured clothes have this tendency to bleed out color and white garments are most susceptible to adhering to this bled color. So we suggest not to give expensive white clothes in the lot for laundry. Dry cleaning expensive clothes is always a better and safe option.

HOW DO YOU ACCEPT PAYMENT?

We accept cash from our customers to be given to our delivery boy once you have received your clothes.Also, you can pay online through PAYTM wallet.

WANT TO TRY OUT OUR SERVICES, DON'T WAIT CLICK TO SCHEDULE A PICKUP ?

NEED HELP? CALL US ON +91-9870112398

About Us

Foxbelly is a Delhi based online on-demand laundry service that aims at providing high quality laundry services coupled with customized experience and express delivery. “We use Latest technology machines and internationally standardized chemicals for quality cleaning. With an added feature of online ordering and free pick-up and delivery within 24 hours, we expect to reach every household in our vicinity”.

For Any Query Call Us

+91-9870112398

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+91-9870112398

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